Privacy policy
Luxury Racket Club creates unique silver and gold fine jewelry inspired by the sport of tennis that will complement your style on and off the court.
“Nicolas” Ltd. undertakes to maintain a high standard of protection of your personal data, which you provide on the company’s website, and the possibility to manage the data of the consent for their processing, in order to meet the requirements of the new European rules for the protection of personal data. Please take a moment to familiarize yourself with the key points of the Privacy Policy.
Principles for the processing of personal data
The company “Nicolas” Ltd. is registered in the city of Gabrovo with EIK: 107547813 and address of registration 18 Raicho Karolev Street, which manages the electronic store luxuryracketclub.com, declares that all personal data (hereinafter also ” data”) are considered strictly confidential and are subject to all applicable legal regulations in the field of personal data protection.
The security of your personal data is our priority. Therefore, we pay due attention to personal data and its protection. In these Principles for the processing of personal data (“Principles”), we would like to inform you about what personal data we collect about you and how we use it afterwards.
1. Personal data and their processing
1.1. Categories of personal data
We collect different data depending on which of our services you use.
If you buy from us, we collect:
Name and contact details. First and last name, email address, postal address, billing address, telephone number
Demographic data. Data on gender, date of birth, country and preferred language.
Data resulting from the current contract – purchased products, user segment, volume of services provided
If you receive marketing communications from us, we collect:
Name and contact details – email address and name.
Demographic data – country, gender indication.
We also process the following personal data:
Communication data between Nicholas and the client
Records of the behavior of the website operated by Nicolas Company
1.2. Purposes for the processing of personal data:
Provision of services and their improvement. We process your personal data to provide the services offered and to improve them for your satisfaction. Specifically included here are:
Processing orders for goods or services made whether from our website, mobile applications or over the phone. The legal basis here is the need to fulfill the sales contract, and in the case of selected data – to fulfill legal obligations (e.g. accounting documents).
Customer care. In order to provide customer service and eliminate possible problems in the execution of the sales contract, we process your personal data on the basis of the necessary execution of these contracts.
Communication.
We use the collected data for the purpose of communicating with you and its individual adaptation. We may contact you by phone, email, app or otherwise to remind you that you have an item in your online shopping cart, help you complete your order, update you on the current status of your request , order or complaint or to receive other information from you about it or to alert you that you need to take action to maintain an active status of your account. If you buy from us but are not a member, we process this data because of a legitimate interest, which is a legitimate interest of Nicolas as described above.
Improving Services.
We use the data to continuously improve our services and system, including the creation of new features, and at the same time to make informed decisions using aggregated analysis and business research, all on the basis of our legitimate interest arising from the freedom of business and consisting in the need to improving the services provided in order to succeed in economic competition. In order to ensure sufficient protection of your rights and interests, we use personal data in anonymous form for the purpose of improvement.
Protection, Safety and Dispute Resolution.
We may process the data due to a legitimate interest, which is to ensure the protection and safety of our systems and our customers, to detect and prevent fraud, resolve disputes and enforce our agreements based on a legitimate interest.
Marketing proposals.
Email newsletter (commercial message)
We send you commercial messages about similar products to the ones you have purchased.
You can always opt out of these commercial communications by using the unsubscribe link you will find in each email. To unsubscribe, you can also contact customer care or the data protection administrator.
In the event that you unsubscribe from commercial communications, we will no longer use your electronic contacts for this purpose. We will start using them again if you register or specifically request it.
The marketing offers that are shown to you may be selected based on other information that we have acquired about you over time from contact details, demographic data, from bookmarks and data about the use of our products and website (cookies, IP address , data provided by your browser, click data, commercial messages displayed, products visited). We do not carry out fully automated processing that would have legal consequences for you.
If you are not our customer, we process based on your consent.
You have the right to object to such processing at any time free of charge. Contact details are listed at the end of this document.
Processing of cookies by the website managed by the company Nicolas.
In the event that you have cookies enabled in your web browser, we process the behavioral records from the cookies located on the website operated by the Nicolas company in order to ensure a better functioning of the Nicolas website and for the purpose of Internet advertising of the Nicolas company. More information can be found in a separate section of this document.
2. Customer account and purchase without registration
a) You open a customer account that is password protected. Within the customer account, you get direct access to your data, including its editing, so you can see both your personal data for completed and unfinished orders and change your newsletter subscription. Through the customer account, you can also manage your personal data and the sending of the newsletter.
b) If you do not wish to open a customer account for a purchase, you can also shop in our online store without registration, i.e. without being a member.
3. Personal data protection and storage period
3.1. protection of personal data
a) Your personal data is transmitted to us in encrypted form. We use the SSL (secure socket layer) encryption system. On our site and other systems, we maintain technical and organizational measures against loss and destruction of your data, against unauthorized access to your data, their modification or distribution.
b) We require our processing organizations to demonstrate compliance of their systems with GDPR (General Data Protection Regulation) orders.
c) Access to your customer account is only possible after setting your personal password. In this context, we would like you to note that you should not share your access data with third parties and after completing your activity in the customer account, you should always close your web browser window, especially when using the computer together with other users. Nicolas is not responsible for misuse of the passwords used, unless this situation is directly caused by Nicolas.
3.2. Processing time
Processing and storage of personal data
for a time unconditionally necessary to ensure all rights and obligations arising from the contract of sale, i.e. for the time of the order and the delivery period
for the time during which Nicholas, as an administrator, is obliged to store them according to the generally binding legal regulations. The accounting documents, e.g. invoices issued by Nicolas company are archived in accordance with the law for a period of 10 years from their issuance.
Consent to marketing offers is valid for up to 4 years or until revoked
In other cases, the processing time is determined by the purpose of processing or is set by legal requirements in the field of personal data protection.
4. Rights of Data Subjects
a) If we process your personal data, you can at any time request free information about the processing of your personal data.
b) In the event that you consider that we carry out the processing of personal data contrary to the protection of your personal data and the legal conditions for the protection of personal data, you can request an explanation, request the removal of the situation that has arisen, or you can request the performance of correction, addition, deletion of personal data or blocking of personal data.
c) You also have the right to address your request at any time to the Personal Data Protection Officer or the Personal Data Protection Commission.
d) You can withdraw your consent to the processing of personal data at any time. If you withdraw your consent to the processing of personal data, your personal data will be deleted or replaced with anonymous ones; however, this does not apply to personal data that Nicholas needs to fulfill legal obligations (e.g. to fulfill an order already made) or to protect his own legitimate interests. The destruction of personal data will also occur in the event that the personal data is not necessary for the intended purpose or the storage of your data is inadmissible on other grounds provided for by law.
5. Web Page
5.1. Cookies
Our site uses the so-called cookies to make our offer to you relevant, interesting and user-friendly. Cookies are small text files that are stored on your computer, smartphone or other device that is used by your web browser. We use cookies e.g. for:
the proper functioning of the basket to complete your order as easily as possible
remembering your login details so you don’t have to re-enter them
best possible adaptation of our site to your requirements by monitoring the presence, your movement on the site and the functions used
Some cookies may collect information that is subsequently used by third parties and which e.g. directly supports our advertising activities (so-called “third-party cookies”). For example, information about the products purchased from our site can be displayed by an advertising agency within the framework of rendering and adaptation of Internet advertising banners, on the image of the pages you have selected. It is not possible to identify you from this data.
5.2. Use of cookies
The cookies used on our site can be divided into two main types. The short-term so-called “session cookies” are deleted immediately after the end of the visit to our site. The long-term ie “persistent cookies” remain stored on your device for much longer or until you manually remove them (the length of time cookie files remain on your device depends on the cookies themselves and your browser settings).
Cookies can also be divided according to their functionality into:
analytics that help us improve the user experience of our site by understanding how users use it
conversion, which allow us to analyze the effectiveness of different sales channels
tracking, which in combination with conversion help to analyze the effectiveness of different sales channels
for remarketing, which we use to personalize the content of advertisements and their proper targeting
session cookies that are essential for the functionality of the site
5.3. Disabling cookies
The setting for the use of cookie files is part of your Internet browser. Most browsers automatically accept cookie files by default. Cookie files can be disabled or restricted in your browser according to the types you choose.
Information about browsers and how to set preferences for cookie files can be found on the following web pages or other documentation of the Internet browsers:
Chrome
Firefox
Internet Explorer
Android
iPhone and iPad
An effective cookie management tool is also available at http://www.youronlinechoices.com/bg/
6. Contact us
If you have any questions, comments or inquiries regarding these Principles, please do not hesitate to contact us at the contact address or phone number provided at the bottom of these Principles or via email address luxuryracketclub@gmail.com
Contact: “Nicolas” OOD
53 “Treti March” Blvd
5300 Gabrovo
Customer care: +359 894 494941 or luxuryracketclub@gmail.com
7. Validity
These Principles for the protection of personal data come into force on 15.05.2018.
